Terms of Service

1. Acceptance of Terms

By accessing or using DemoSix ("the Service"), operated by Sunny Systems LLC ("Company," "we," "us," or "our"), including the website at DemoSix.com and the DemoSix Recorder desktop application, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

Where DemoSix presents an acceptance checkbox or button, selecting it is your electronic agreement to these Terms. DemoSix may retain the accepted policy version, time, application surface, and related audit information.

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age, you may only use the Service with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. If you are located in the European Economic Area, you must be at least 16 years of age to use the Service. By creating an account, downloading the DemoSix Recorder, or otherwise using the Service, you represent that you meet these age requirements.

2. Description of Service

DemoSix is a platform for recording, uploading, organizing, and sharing focused demo videos. The Service includes a web platform for viewing, uploading, and managing content, and a desktop recorder application for macOS and Windows. The Service may be updated, modified, or discontinued at any time without prior notice.

3. User Accounts

You must create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate information and keep it up to date. You may not share your account credentials with any third party or allow unauthorized persons to access your account. You must notify us immediately of any unauthorized use of your account.

4. Content and Conduct

You retain ownership of content you create and upload ("User Content"). By posting User Content to the Service, you grant DemoSix a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, display, reproduce, distribute, transcode, and create derivative works of your User Content (such as thumbnails, previews, and transcoded video formats) solely for the purpose of operating, providing, and improving the Service.

You are solely responsible for all User Content you upload, record, or otherwise make available through the Service. Screen recordings and uploaded videos may capture personal data, proprietary information, or other sensitive content belonging to third parties. You represent and warrant that you have obtained all necessary consents, licenses, permissions, and waivers from any individuals whose information, likeness, voice, or data appears in your recordings or uploaded videos, and that your User Content does not violate any applicable law or the rights of any third party.

If you collect information from the people who watch your demos, through a Capture Leads form or any other part of the Service, you are responsible for how you use it and for following the laws that apply to your marketing, including laws on email, phone calls and text messages such as the CAN-SPAM Act, the Telephone Consumer Protection Act and similar state laws. You may not call or text anyone for marketing, including with automated technology or a prerecorded or artificial voice, unless you have that person's permission where the law requires it. You must honor every request to stop, including a reply of STOP to a text, promptly and within the time the law allows. DemoSix records the permission a person gave on its form and the exact words they saw; that record does not grant permission the person did not give.

Team and Business workspaces can take their leads and watching data out of the Service through API keys, webhooks, the DemoSix MCP server and connected apps such as Zapier, and can show their branded Watch a Demo page inside their own websites. A key or a webhook address made in your workspace is yours to keep safe: you are responsible for everything done with it, and you must revoke a key or remove an address that may have been exposed. Data read or received that way is the same data the Service shows you, given by the people it describes to your company, and you may use it only as those people allowed and the law permits; you may not sell it, use it to build or enrich a profile of someone for another purpose, or feed it to a service that does. When the Service tells your systems that a person withdrew permission or that a lead was deleted, you must carry that out in your own systems. The API and webhooks have rate limits and may change with notice; DemoSix may pause or revoke a key, an address or a connection that is abused, sends excessive traffic or is used against these Terms.

Videos, including screen recordings, are checked automatically for nudity and violence. A recording the check flags is taken off its Network until DemoSix reviews it.

5. Prohibited Uses

You agree not to use the Service to upload, record, transmit, or otherwise make available any content that:

• Is unlawful or promotes illegal activities
• Is sexually explicit, pornographic, or obscene
• Depicts graphic or gratuitous violence, or promotes violent acts
• Constitutes harassment, stalking, bullying, doxxing, or predatory behavior toward any individual
• Promotes hate, discrimination, racism, bigotry, or physical harm against any individual or group
• Records other individuals without their knowledge or consent where such consent is required by law
• Captures confidential, proprietary, or trade-secret information without authorization from the information owner
• Infringes or violates the intellectual property, privacy, publicity, or other rights of any third party
• Impersonates any person or entity or misrepresents your affiliation with any person or entity
• Is false, misleading, deceptive, or fraudulent
• Contains spam or unsolicited commercial communications
• Contains or demonstrates malware, viruses, or other harmful code, or facilitates unauthorized access to computer systems
• Exploits, harms, or attempts to exploit or harm minors in any way
• Encourages or glorifies self-harm, eating disorders, or substance abuse

You further agree not to:

• Attempt to gain unauthorized access to the Service, other user accounts, or related systems or networks
• Use automated means (including bots, scrapers, spiders, or data mining tools) to access the Service without written permission
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Interfere with or disrupt the integrity, performance, or availability of the Service
• Resell, redistribute, or sublicense access to the Service without written authorization
• Remove, alter, or obscure any copyright, trademark, or other proprietary notices
• Circumvent digital-rights-management or access-control measures, or use the Service to defeat another service's technical restrictions
• Knowingly remove or alter copyright-management information in a manner that facilitates infringement
• Use a Capture Leads form, or any other part of the Service that collects information from the people who watch your demos, to ask for payment card or bank account numbers, passwords, government-issued identification numbers, health information, or other sensitive personal information

6. Content Moderation and Enforcement

DemoSix is not obligated to monitor or review User Content, but reserves the right to do so at our sole discretion. We may, at any time and without prior notice, remove or disable access to any User Content that we reasonably believe violates these Terms, applicable law, or the rights of any third party, or that we deem harmful, objectionable, or otherwise inappropriate.

We reserve the right to investigate suspected violations of these Terms and to cooperate with law enforcement authorities, regulatory agencies, or third parties in the investigation of suspected criminal or civil wrongdoing. We may report any activity that we reasonably believe violates any law or regulation to appropriate law enforcement officials or other authorities.

Violations of these Terms may result in a warning, temporary suspension of your account, permanent termination of your account, removal of your content, or any combination thereof, at our sole discretion. Severe violations (including but not limited to content that exploits minors, promotes violence, or facilitates illegal activity) may result in immediate account termination without prior warning.

7. Copyright Policy (DMCA)

DemoSix respects the intellectual property rights of others and expects users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), we will respond expeditiously to claims of copyright infringement committed using the Service.

Our public copyright instructions are available at DemoSix.com/copyright.

Repeat Infringer Policy

Two substantiated active copyright strikes in a rolling 12-month period trigger mandatory account-termination review and a publishing restriction while review is pending. Retractions, successful counter-notices, and invalidated notices reverse the associated strike. We may terminate after review and reserve first-incident action for egregious, intentional, or circumvention conduct.

Complete notice, counter-notice, restoration, standard-technical- measures, and designated-agent instructions are maintained on the Copyright and DMCA page.

Trademark, counterfeit, confidentiality, privacy, publicity, likeness, patent, court-order, NCII, and other formal matters may be submitted through the legal report form.

8. Billing, Contributor Seats, and Account Deletion

Paid DemoSix plans are billed through Stripe. If you delete an account that owns a self-service Stripe-billed workspace, DemoSix will delete the associated Stripe customer record as part of the account deletion workflow. This cancels active subscriptions immediately and removes saved payment methods. Stripe and DemoSix may retain invoices, payment records, dispute records, and minimal billing identifiers as required for legal, tax, accounting, fraud-prevention, or dispute-resolution purposes.

Paid workspace plans with a valid payment method renew automatically until canceled. DemoSix will show the price, billing interval, renewal behavior, cancellation path, and applicable Terms or Privacy links before you pay. You can cancel eligible self-service subscriptions online from your billing settings, and cancellation usually takes effect at the end of the current billing period unless the product states otherwise or immediate termination is required by law, payment rules, account deletion, fraud prevention, or policy enforcement.

Free trials. DemoSix may offer a free trial of a paid plan. A workspace is eligible for at most one free trial, on one plan, for the lifetime of that workspace; a workspace that has held any paid subscription is not eligible. Starting a trial requires a valid payment method, which is collected when the trial begins. You are not charged during the trial period. Unless you cancel before the trial ends, the trial converts automatically into a paid subscription at the end of the trial period, and the payment method you provided is charged the plan price then in effect for the billing interval you selected, and on each renewal of that interval thereafter until you cancel. Before the payment method is collected, DemoSix will show the length of the trial, the date the trial ends and the first charge is made, the amount of that charge, the billing interval that recurs, and how to cancel. DemoSix will also send a reminder to the workspace's billing email before that first charge. You may cancel at any time before the trial ends from your billing settings, and if you do you will not be charged for the trial. Trial eligibility, length, and availability are determined by DemoSix and may change or be withdrawn for future trials; a trial already started is governed by the terms shown when it started.

Every plan, including the free Basic plan, may create and publish into Public and Private Networks. Paid plans (Team or Business) differ by the number of people, the workspace owner included, who may hold admin or contributor roles across the workspace's Public and Private Networks ("contributor seats"), and by any features the product marks as included with Team or Business. Viewers and members do not use seats.

Uploaded videos. Team and Business plans, including during a free trial, may upload videos made outside the Service, within the length, file size, and monthly upload-minute limits the product shows. Unused upload minutes do not carry over, and deleting a video does not return its minutes. Uploaded videos may be published in Private Networks only, unless the product states otherwise. Each time you upload a video you confirm that you own it or have the right to share it, that everyone who can be seen or heard in it has agreed to appear, and that it contains no nudity or sexually explicit content. Uploaded videos are checked automatically for nudity and violence before they can be published, and a video the check flags is held until DemoSix reviews it. DemoSix may remove uploaded videos that break these rules or this Section.

If you cancel, downgrade, fail to pay for, or otherwise lose a paid plan, you keep access to your workspace and can continue to publish; content that was already published stays published, and viewer access does not change. People other than the owner who hold admin or contributor roles beyond the plan's remaining allowance cannot publish into or manage those Networks until the plan is restored or their roles are changed. DemoSix may require reducing the number of people holding admin or contributor roles before a voluntary downgrade takes effect. Adding a payment method after a plan pauses for non-payment does not by itself resume or charge the plan; the billing owner must explicitly resume. Content is not deleted solely because a paid plan ends. Uploaded videos stay available after a plan that included uploads ends, but if a workspace has had no paid plan for 12 consecutive months, DemoSix may remove the videos that were uploaded to it, after notifying the workspace owner. Videos recorded with the DemoSix Recorder are not affected by this.

If your account owns a workspace with other members, deleting your account may delete that workspace and its content for every member after you confirm the impact in the product. Enterprise or manually managed billing relationships may require support review before self-service account deletion can proceed.

9. Account Termination and Suspension

We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without prior notice. Grounds for termination include, but are not limited to:

• Violation of these Terms or any applicable law
• A single severe violation of the Prohibited Uses described in Section 5
• Repeated violations of any of our policies
• Conduct that poses a credible risk of harm to other users, third parties, or the Service
• Requests by law enforcement or government agencies
• Extended periods of inactivity (with prior notice)

Upon termination, your right to use the Service ceases immediately. We may delete your account and all associated User Content. You may terminate your account at any time by deleting it through your account settings or by contacting us.

The following sections survive any termination of these Terms: Content and Conduct (Section 4), Billing and Account Deletion (Section 8), Intellectual Property (Section 10), Disclaimer of Warranties (Section 11), Limitation of Liability (Section 12), Indemnification (Section 13), Dispute Resolution (Section 14), and this survival clause.

10. Intellectual Property

The Service, including its design, features, code, documentation, and branding, is owned by Sunny Systems LLC and protected by copyright, trademark, and other intellectual property laws. The DemoSix name, logo, and branding are trademarks of Sunny Systems LLC. Nothing in these Terms grants you any right, title, or interest in the Service or our trademarks except as expressly stated herein.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SUNNY SYSTEMS LLC DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any content available through the Service. We do not pre-screen or review User Content for accuracy, legality, or appropriateness, and we are not responsible for any User Content posted by users. You use the Service at your sole risk.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SUNNY SYSTEMS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Sunny Systems LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your User Content, including any third-party claims that your content infringes or violates any third-party rights
• Your use of the Service or the DemoSix Recorder
• Your breach of these Terms or any representation or warranty made herein
• Your violation of any applicable law, regulation, or third-party right
• Any dispute between you and a third party relating to the Service

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims.

14. Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-law principles.

Before initiating any formal dispute resolution, you agree to first contact us at support@demosix.com and attempt to resolve the dispute informally for at least thirty (30) days.

If the dispute is not resolved informally, you and Sunny Systems LLC agree that any dispute, controversy, or claim arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered on an individual basis, rather than in court. You and Sunny Systems LLC each waive the right to a jury trial and the right to participate in a class action, class arbitration, or other representative proceeding. Either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

15. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify users through the Service or by other reasonable means. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

16. Contact

DemoSix is a product of Sunny Systems LLC. If you have questions about these Terms, including legal matters or DMCA notices, please contact us at support@demosix.com.