Support

Questions, problems, or feedback — we read everything and reply as fast as we can.

Contact us

Email support@demosix.com for anything: the desktop recorder, your Networks and demos, billing, or your account. To help us resolve things quickly, include:

Your Demosix @handle or the email on your account.
What you were doing and what happened instead.
A link to the demo, Channel, or Network involved, if there is one.

Recorder issues

If the Demosix Recorder shows an error, use its Copy diagnostics option and paste the result into your email. It contains the reference codes we need to find exactly what went wrong on your machine — no screenshots required.

Billing

You can manage your subscription any time from Settings inside Demosix. If a charge looks wrong, contact us before opening a dispute with your bank — we can almost always sort it out faster.

Legal, privacy, and copyright

For copyright takedowns use the copyright and DMCA process; for other formal matters use the legal report form. Our Terms and Privacy Policy are also available.

Company

Demosix is built and operated by Sunny Systems LLC, Miami, Florida, US.